Updated – 11/10/2018
Your privacy is important to us. The following explains what information we collect about you and how we use it.
Information We Collect
When you create an account on LocalBTV (e.g. BayAreaBTV, SoCalBTV and PhoenixBTV), we collect limited information to identify and contact you including your zip code, name, email address, plan and chosen password to authenticate into our service. Your password is encrypted and Didja. Inc. personnel are not able to see your password. Didja and LocalBTV never see or know about any credit card information used for certain transactions. See “Third Parties” below.
To make the LocalBTV experience better, we collect information on how you use our service and how you interact with the LocalBTV app. Though we collect information about programs our users watch, we do not disclose any viewership data associated with a specific user.
We obtain information about your location in order to determine what TV stations to display for you. But we do not share your personal location data with anyone although do aggregate all user data such as….people who watch channel X watch X% on phone or y% outside of home, etc.
LocalBTV may feature Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. To learn more about this information and to opt out, see . Nielsen’s software may collect your choices with regards to it but will not know who you are or other LocalBTV account info.
How We Use Your Information
Employees and Contractors
We may disclose your name, zip code and email address to our employees and contractors only for the purpose of administering, providing, and improving your service or for solving customer service problems you may have. Our employees and contractors have agreed not to disclose your information to others.
Your information is stored on equipment operated by secure, highly-trusted third parties including storage providers and analytics tools providers.
We do not sell or otherwise provide your personal information to third parties for uses unrelated to LocalBTV, including advertising or marketing.
We use Recurly to process payments for some services. Recurly meets and exceeds all industry-standard payment security practices. Didja, Inc. personnel do not come into contact with nor have the ability to access credit card information.
Complying With the Law
We may reveal information to satisfy or comply with any law, regulation, or legal process including subpoenas, litigation, or court orders.
Major Corporate Event
Links to Third-Party Sites
You can stop all collection of information from our service by uninstalling the LocalBTV application.
Changes to This Policy