Updated – 11/10/2018
Your privacy is important to us. The following explains what information we collect about you and how we use it.
Information We Collect
When you create an account on LocalBTV, we collect your email address to identify and contact you. If you choose to sign up with a password (vs. a social account such as Facebook) then your password is stored securely with a trusted 3rd party and is not available to Didja Inc systems and personnel. Didja and LocalBTV never see or know about any credit card information used for certain transactions. See “Third Parties” below.
To make the LocalBTV experience better, we collect information on how you use our service and how you interact with the LocalBTV app. Though we collect information about programs our users watch, we do not disclose any viewership data associated with a specific user.
We obtain information about your location in order to determine what TV stations to display for you. Your personal location data is not permanently stored or shared with 3rd parties. Some location information may temporarily reside in service logs for up to 7 days in order to assist customers with geo-location issues. These logs are only accessible by authorized individuals.
LocalBTV may feature Nielsen’s proprietary measurement software which will allow you to contribute to market research, like Nielsen’s TV Ratings. To learn more about this information and to opt out, see https://www.nielsen.com/digitalprivacy. Nielsen’s software may collect your choices with regards to it but will not know who you are or other LocalBTV account info.
How We Use Your Information
Employees and Contractors
We may disclose your name, zip code and email address to our employees and contractors only for the purpose of administering, providing, and improving your service or for solving customer service problems you may have. Our employees and contractors have agreed not to disclose your information to others.
Your information is stored on equipment operated by secure, highly-trusted third parties including storage providers and analytics tools providers.
We do not sell or otherwise provide your personal information to third parties for uses unrelated to LocalBTV, including advertising or marketing.
We use Recurly to process payments for some services. Recurly meets and exceeds all industry-standard payment security practices. Didja, Inc. personnel do not come into contact with nor have the ability to access credit card information.
Complying With the Law
We may reveal information to satisfy or comply with any law, regulation, or legal process including subpoenas, litigation, or court orders.
Major Corporate Event
Links to Third-Party Sites
Deleting Your Data
LocalBTV maintains historical usage data for internal analytics and anonymized, aggregated business reporting.
If you wish to delete your account, please select My Account -> Delete Account from the LocalBTV app or contact us at email@example.com. Please make sure to include the email address that you registered with. Upon deletion, your email address will no longer be stored in our system.
Changes to This Policy